72 Floors Down: Escaping the South Tower on September 11, 2001, and the Twenty-Five Years SinceSeptember 08, 2026 Kara Murphy, CFA A note before you read: some passages are graphic. At 8:15 AM, I emerged from the Cortlandt Street subway stop, my blouse already stained with sweat. Autumn had not yet broken summer's heat and the sky shone a pure blue. I was earlier than usual; the thick swarm of regular commuters had yet to arrive. As I walked through the World Trade Center Plaza, the twin towers quietly dwarfed the fountain and sculpture standing guard at the center. After scanning my badge in the underground lobby of Tower 2, the southernmost of the twins, I rode two sets of elevators up to my desk on the 72nd floor, unhurried and poured myself a large cup of coffee. My boss Joe had a meeting on a lower floor and, finding his office empty, I scurried in unnoticed. I was a happily untethered 29-year-old, just a year and a half into my first job on Wall Street, still faking my way through discussions of stocks and bonds, P/Es and yields. Nose close to the window in Joe’s office, I felt perched on the edge of Manhattan. The Statue of Liberty and Ellis Island stood below me. The Staten Island ferry made its slow shuttle back and forth to downtown Manhattan, while barges hauled their wares into the Atlantic Ocean. Tower 1 rose behind me, out of sight. Borrowing his assistant's computer as mine had been squirreled away by the technology team, I began working on the day's assignment: a script arguing a new bull market was “fitfully emerging from the long dark night of a protracted bear.” My task was to help convince the legions of Morgan Stanley Dean Witter brokers that the stock market was about ready to soar again. While reviewing the opening spiel by phone with my colleague a few miles to the north, I reached for the desk, suddenly feeling lightheaded but not yet registering the loud boom that ripped through the air. I was considering refilling my coffee when I noticed reams of paper raining past the window, obscuring the usually serene view of the water. Within seconds, the ticker-tape scene was interrupted by balls of flames. “I … I'm gonna call you back,” I said to my colleague on the phone. My position far above the Statue of Liberty was now a liability. “Get out of here!” I yelled to no one in particular. Two colleagues stared at me, frozen. I yelled again, this time pointedly at them, “Get out!” prompting one woman to grab the other and run towards the stairwell. I jogged around the floor, zigzagging between the perimeter and interior hallways yelling, “Get out of the building, there's been an explosion!” Many of the hundreds of desks on our floor sat in interior spaces without windows, likely oblivious to what was happening outside. People interrupted their casual morning routines to peer at me curiously as I ran by. I finished my tour of the floor and bounded into my mostly empty office to retrieve my bags: my usual purse plus a gift. That night I was attending a celebration with my brother, Tim, and my cousins Tara, whose birthday it was, and her brother John, who worked nearby as a trader. After hesitating, I turned back for my book, something to read while I waited outside before they let me back to my perch. As I approached the stairwell at the center of the floor, my co-workers were joining the stream of people already heading down from upper floors. Bob, office manager and volunteer fire warden of our floor, stood outside the stairs with arms crossed and looked at me hard. “Do you hear a fire alarm?” he asked with a mocking smile. “‘Cause I don't.” “What do you mean?” I asked incredulously and out of breath. “When something happens, we're supposed to wait for instructions from over the loudspeaker and so far, I haven't heard anything. So there's no reason to leave.” “Bob, there are flames flying by the window!” “You need to calm down, you're starting a panic,” he said firmly with a note of irritation. He led me to the boardroom at the south end of the floor, near Joe's office. “A plane hit the other building. This one is fine,” he explained to me as if calming a child from a nightmare. In the boardroom, Bob carefully pulled back the doors of the corner armoire, switched on a large television and found CNN. The two familiar towers stood tall on the screen, irreverent to the crowds in the stairwell and the debris outside the window. Tower 1 to the north of us had clearly been hit, but my building, Tower 2, was untouched. Bob had been in the building during the 1993 bombing. He knew what an evacuation could look like: lights out in the stairwells, people feeling their way down in the pitch dark, calling out floor numbers to each other. This time, he thought there was no reason to leave. Still not convinced, I grabbed my purse and declared saltily, “I don't give a fuck, I'm leaving!” Then, the loudspeaker came alive, just as Bob had presaged, and halted my exit. “Attention, attention,” said the calm voice, the same one we had heard at every one of our boring fire drills. “1 World Trade Center has been hit by a plane. But this building is secure. Stay where you are, there is no reason to evacuate. I repeat, stay at your desks.” I felt ridiculous. I had just convinced almost all of my colleagues in the office to walk down 72 flights of stairs unnecessarily. Some of them heard that same announcement, turned around and started climbing back up. My heart was still beating fast, as the adrenaline was replaced by embarrassment. In my head, I drafted apologies to my boss. Phones started to ring and, in hopes of redeeming myself, I answered Joe’s phone. His wife, a colleague, and his secretary's sister-in-law all called. “Yes, we're in the other building. They just came over the loudspeaker to say that this one is fine. Most of the floor has evacuated anyway. Don't worry.” Chastened, I then called my mother across the river in New Jersey, “Hi Mom, how are ya? … Have you heard? … Oh, well turn on CNN … No, no, I'm in the other building. Everything's fine here. … Yeah, I promise. I'll call you later.” While I answered phones, Bob went north to watch. What he saw was what those of us farther from the windows had been spared. Flames were now leaping out of Tower 1, seemingly just an arm's length away from our building. A few floors above the fire on Tower 1, a man paused in an open window and jumped out of the building. His body sailed down more than 100 floors, turning slowly in the air, resembling a plastic bag on a windy day. More jumpers appeared, making their own final escape. Then a man and a woman stepped for their final bow, looked at each other, joined hands and jumped in unison. Unable to watch anymore, Bob turned away from the window. Joe's phone lines finally quieted down, and the phone at the next desk began ringing. I hesitated, reluctant to take on receptionist duties for everyone, but I eventually walked over to calm that caller as well. With the receiver not yet to my ear, the floor pulled sideways from beneath my feet, then again in the opposite direction, like being caught in a box twisting through the air. File drawers, carefully filled with collated papers, swung open and slammed shut. Framed paintings jumped off their hooks. Cracks scurried up the walls. I cried, “Holy shit!” as the ceiling caved in like a garbage chute, burying the spot where I had just been standing, including my purse and book. My morning coffee too was lost in the rubble. The edges of the room fell away until I could see only what was right in front of me, and time slowed, as if a record had been put on half speed. From the southwest corner of the floor, I ran north yelling, “Is anyone still here?” desperately aware of the emptiness around me. Two people, Paul, a long-tenured portfolio manager, and Helen, his secretary, ran towards me. Waving their hands, they yelled over each other, “No, you can't go that way!” “It's on fire!” Smoke began to blanket the debris-covered floor behind them, after a fireball had shot through the ceiling. I followed them back to my area and we clambered over the crumbled ceiling to find a way out. By the stairs where Bob and I had argued just minutes ago, we found the security guard, Bernie. He had been at his usual post in the center of the floor when flames tossed him across the hallway. The impact banged his head on the opposite wall, and he dropped to the ground. At the time though, I only noticed the white powder that covered his dark uniform and his bald head now missing its usual hat. Huddled with my companions, I opened the door to the stairwell, and smoke billowed out. The stream of people that had been flowing down the stairs had completely dried up. Now it was blackness broken only by bits of light creeping in from behind us. The walls had collapsed in, covering the stairs, and I hesitated. Helen charged in, pulling back massive sheets of drywall to let us through. After the door closed behind us, I gasped for air through the thick smoke and felt my way down in the darkness with Helen, Paul and Bernie close by. With me too was my father who had died a year and a half earlier, repeating in his heavily Bronx-tinged voice, “You’re okay, you’re okay.” I felt trapped in a steel cage, so far from the ground, yet still ignorant of the second plane that had collided into Tower 2, sitting just a few floors above us. After we had climbed down about five floors, lights began to reach toward us, one thankful difference from the 1993 experience. The air cleared some and the stairwell quickly filled up with other people. Only in hindsight did I realize this was because virtually no one above us survived. I hadn’t yet thought of anyone by name. For the most part, the atmosphere was calm with intense anxiety lying just under the surface, individual reactions ranging from denial to panic. One woman held up her cell phone. “The phone shows I have a signal, but I can't get a call through,” she said with an irritated sigh. Her pockets bulged with tapes of backup data that she had collected from her technology department on the 96th floor immediately after the first explosion. She was certain that she and her technology colleagues would return to the building soon, just as they did after the 1993 bombing to make sure systems were running. “They'll have to let us in.” And so went the relatively casual conversations on our way down to terra firma. We were paired up, two to a stair as if in grammar school on our way to assembly. On many of the landings, people rested, surrounded by abandoned high-heeled shoes and overturned coffee cups. By the fiftieth floor or so, many had sweated through their shirts and were gasping in the hot, thickened air. A man next to me still dressed in his dark suit and red tie carried on his back a woman, dazed with pieces of cement stuck in her hair. After getting hit on the head, she had been scared to walk down the stairs. “The building, it's going to fall, I know it,” she mumbled. He reassured her that the building couldn't possibly fall down because it had been constructed on a steel grid, specially designed to withstand major damage. I was sure the woman was a little dramatic, but his strength and logic comforted me too. Whenever the line of people halted or more smoke filtered in, she would panic and grab at his neck. I put my hand on her back and invented stories to explain what was happening to calm her down. He carried her down 65 flights of stairs, refusing the many offers of help. After emerging from the stairs, the woman wanted to walk on her own and avoid the embarrassment of being carried in public. The crowd continued to snake down as a sign on each floor marked our progress. When we reached the third floor, I started to clap and cheer, “Alright guys, we made it!” But the mood remained somber. Focused only on the trek down the stairs, I barely registered the ache creeping into my legs or the clouds of hot air billowing around us, forgetting – or ignoring – what lay beyond. From the dimly lit stairway, I stepped onto the sun-washed plaza level of Tower 2, which I had just walked through about an hour earlier. The area between the two towers looked like a junkyard for giant erector sets. I recognized a jet engine, but most plane parts had broken into small pieces after the long fall. Still recognizable were the bandstand, fountain, and large Koenig Sphere sculpture. Outside the window before me I saw a leg, charred and separated from its body. Covering my mouth in horror, I turned away to avoid drawing attention to the sight. Police funneled us down a pair of halted escalators to the mall level below the towers. “GET OFF YOUR CELL PHONES. KEEP IT MOVING PEOPLE,” yelled the officers. The cops looked like they were pulled from the set of Law and Order. A few wore the usual uniform of an NYPD cop or a Port Authority officer, while others came straight from undercover duties – one with matted hair and a long battered coat, another in a shiny track suit topped by a heavy gold chain – with nothing but a badge hastily thrown around their necks and authoritative voices to distinguish them. My fellow stair-climber, Helen, stood at the top of the escalator, crying to herself, waiting for our other colleague Paul, who had fallen behind us, to join her. She worried he couldn't climb down all those stairs. “I can't leave him there,” she sobbed. I returned to the stairwell to look for him, asking those stepping out of the stairwell if he had been seen. “Yeah, I saw him a while back.” That was the best I could do. I returned to Helen, gently tugging on her elbow, and convinced her to leave the building with me and wait outside. After descending to the mall level, the throngs of survivors were punctuated by the walking wounded. One woman was burned with a single deep gash that stretched from her head down to her right foot. When the police insisted she go outside for medical attention, she kept her steady pace, eyes forward, constantly encouraged by a man beside her, but not touching her. Her shoeless foot left a deep red print with every step. A man carried a small woman across the plaza and asked for a wheelchair to help get her around. After he too was directed outside, the woman, still as a doll, peered at me over his shoulder. Despite the blood and the confusion, some were still wrapped in their cocoons of everyday life. A dozen or so people lined up patiently at the payphones inside the mall to reach their loved ones since the cell towers were down. I searched my pockets for change, then remembered my buried purse and continued walking on instead. A policeman stood yelling, “Get out of here!” but few moved. As we climbed from below ground to the street level, dozens of firefighters and EMTs rushed down against the tide, into the buildings. Before reaching the sidewalk, each of us received a tag around our neck, color coded to denote the seriousness of our injuries – green, yellow, red. Bernie got a yellow tag for the now prominent bump on his head, and Helen got a similar yellow badge for her limp from arthritic knees. I followed them across the street, luckily with a green tag. Forty-five minutes after beginning my descent from the 72nd floor, I emerged from the World Trade Center. Though the sun was still shining brightly, the scene had turned from calm to chaotic. Just opposite the exit, at the corner of Church and Cortlandt Streets, emergency crews had set up a makeshift triage area, surrounded by a few ambulances, gurneys and medical workers. A man donning a golden name tag walked around with a pitcher, pouring water into paper cups. “Can I help?” I asked. “I don't know, I just work at the Hilton over there. I couldn't think of anything else to do.” I nodded, took a paper cup and watched the water pour in. Suddenly overwhelmed by thirst, I drank, feeling each drop begin to scrub away the dust and smoke and fear and devastation that I didn’t realize had shrouded me. The water drowned out the crying, dampened the sirens and quieted the screams, as if I were watching the scene from underwater. A woman in front of me sobbed uncontrollably. On my right lay a man with a long white object protruding from his chest and burns on his face and arms. His head rested in the lap of someone I recognized from Morgan Stanley, while a journalist snapped photos of them both. Others with burns were scattered around the ambulances. One woman waited quietly on a gurney with both arms raised and sheets of her skin hanging down. A priest had already hung a wide, white stole around his neck, looking around at the wounded, ready to dispense last rites. While most people on the streets had been thrown from their workday, the EMTs, the priest and the journalist had only just arrived. After finding a comfortable spot for Bernie and Helen to sit down, I approached several EMTs looking for some glucose for Bernie. He had recently been diagnosed as diabetic and, given the arduous descent, I was betting his blood sugar was dropping. My father had been diabetic, I had come to learn the signs. After three tries, an EMT searched through his kit to find a tube of liquid sugar. When I returned, Bernie looked at me with a questioning smile, so I read the directions and arbitrarily told him to eat half. Through his thick Guyanese accent, he reminded me of the bump which had swollen noticeably at the middle of his forehead. “I got me a boongee on me head. … Yeah, fire came out behind me and trew me against de wall.” So I set off again to track down an ice pack. When I returned, Helen took the pack and put it on the back of his neck thinking it was to cool him off. She hadn't been able to decode his accent – despite her own Scottish one – and still hadn't noticed his boongee. When I corrected her, she laughed at herself and the ice found its rightful place. Bernie I barely knew, but by then it didn't matter; all morning, strangers had been keeping strangers alive. After numerous unsuccessful tries and ignoring shouts to get off cell phones, I finally reached my mom on Helen's phone. At the sound of her voice, I had the urge to sob into the receiver. “Mom, it's me. … I'm okay.” For the past hour and a half, I had remained an emotionless observer. I looked side-to-side, aware I would recount these events, wanting to remember. I knew I would come to see my life as “before this day” versus “after this day.” But even with that recognition, it wasn’t until I heard my mom's voice that I realized more was at stake. After about 15 minutes in the triage area, the crowd around me gasped as more people jumped from the upper floors, and I finally shifted my focus from the chaos next to me, to the towers themselves. Smoke consumed much of the two buildings, their middles eaten away by flames. I turned back to Bernie and Helen and said, “Let's get out of here.” It wasn't clear where we should go. With no one in charge, everyone still seemed in various states of shock, including the rescue workers. While some bystanders ran away from the towers and refused to look back, other people milled around, staring and taking photographs with disposable cameras as if on an impromptu Big Apple sightseeing tour. Holding onto each other, we walked east down Fulton Street, past historic St. Paul’s Chapel and its two-hundred-year-old tombstones, broken glass crunching beneath our feet. Making our way through the crowds, only then did we learn the true story: two planes … one hit each building … a terrorist attack … the Pentagon too. After a block and a half, Helen and Bernie needed a break. Walking was hard for them. We found refuge in a nearby bar, the Blarney Stone, and I pulled over three stools to face the televisions. The bar itself was occupied by older men and their scruffy beards, thumbing through the morning's paper while sipping beers, their morning routines largely unaltered. At the tables, though, businessmen and women in suits sat with their requisite briefcases, as if preparing for an important meeting, except they were completely covered in white soot. Ghosts still keeping their morning appointments. No sooner had I sat on the stool than a thunderous roar sounded behind me and the building shrank on the TV screen. Tower 2, our tower, began to crumble. Through windows on either side of me, I could see people running at top speed as if pursued by Godzilla. After briefly hesitating, we left the shelter of the bar, worried the building would tip in our direction. Clutching each other again, we walked as briskly as we could while others charged by us. The building soon sent forth a massive cloud of dust that barreled toward us and engulfed the narrow street. I pulled my shirt over my face as smoke and debris rolled over us. The air turned thick and gritty. Visibility shrank nearly to nothing. I pulled Helen and Bernie closer. The air finally cleared, having coated everyone around me in white: hair, suits, briefcases, skin all the same shade of ash. We kept walking. At the corner of Fulton and Pearl, just a few blocks before the East River, one lone cop stood a head above the crowd and pointed his right finger north, directing people toward the Brooklyn Bridge, where crowds were already herding their way out of Manhattan, passing stalled cars that lined the bridge in both directions. Fearing the bridge might also be a target, we continued north, past the bridge. Turning a corner, the remaining tower, Tower 1, disintegrated in the distance, sending out yet another tsunami of dust and debris. Mothers screamed while children cried in their strollers. Some stood in shock while others ran in the opposite direction. I watched as if it were a movie. Further up the street was a hospital prepared for a deluge of injuries that never arrived. Empty gurneys lined the entrance and handwritten signs – “x-rays,” “triage” – were posted on the walls. In the triage area, we sat down while dozens of chairs remained idle around us. A nurse asked, “Are you hurt?” “No.” I replied. “Does your chest bother you?” “No.” “Are your eyes itchy? Can we clean them out?” “No, they feel fine.” I was on autopilot. Helen and I pointed to Bernie's head, indicating that he was the one who needed medical attention. Eventually people in blue scrubs whisked him off for some scans while Helen and I were ushered to our next stop on the circuit, mental health. Around a large table that had been stuffed into a small conference room, a social worker asked us a series of questions about our morning. I answered hesitantly, offering few words. I wasn’t ready to dig deeper just yet. Once freed from the conference room, I pondered my next move. Along with my purse, I had lost the key to my basement apartment in Brooklyn. With no way to reach my landlord and no subways running, I needed a place to stay. I called my brother Tim to see if I could stay at his apartment a few blocks north in the Murray Hill neighborhood. “Kara, no one's heard from John.” Our cousin, a few years older than me but already a high-powered trader and father of two, worked at Cantor Fitzgerald.“Doesn't he work in 5 World Trade?” “No, Tower 1, on the 105th floor.” “Oh no.” I wandered into a small waiting room and devoured some supermarket cookies left open on a side table. Mounted televisions blared the news non-stop, and I watched the plane run into our building for the first time. I stood transfixed, half-eaten cookie hanging from my hand, staff whispering around me. When I looked away from the TV for a moment, someone turned it off. In the bathroom I looked at myself for the first time. My dark hair had turned white with soot. My eyelashes were covered in dust. My pink blouse was untucked and half unbuttoned. My shoes had dug red rings around my feet. I was one of the ghosts I'd been walking past. Only then did I understand the nurse's questions. After a few minor adjustments, I again resembled what I looked like climbing out of the subway that morning. But I hesitated, I didn't want to appear normal. I didn't want to blend in with everyone who had watched the towers crumble on television. I was different, and a part of me wanted proof. I had no visible scars, no artifacts, just my memories still sheltered by shock and wearing bits of dust. The farther I got from the World Trade Center, the more out of place I felt, like I had just left a chaotic movie set to a beautiful yet normal day, complete with blue skies and a bright, warm sun. By the north end of Chinatown, people shopped, bragging on their cell phones about having seen the towers fall. Aid stations were already going up — Salvation Army, Red Cross, National Guard in camouflage. I summoned the courage to call John's mother and his sister Tara, her birthday celebration we had planned for that night now firmly on hold. They were stuck in Connecticut after all entry points to Manhattan had been sealed off, and I was one of the only family members still on the island. “Tara, is there anything I can do?” Wracked with sobs she pleaded, “Please, look for my brother. Please?” How do you find a victim of a terrorist attack on New York? “OK.” Before setting off, I had one more call to make – to John’s wife Concha, hunkered down in their Upper East Side apartment with their young son and daughter. I worried that my very presence would make them more bitter about their own potential loss. Instead she seemed dazed, focused on the kids playing in the next room rather than the chaos outside. I set off again, this time with Tim to check the local hospitals. Every step down a stair seized my leg muscles with the memory of seventy-two flights. In the West Village we checked the official patient lists at St. Vincent's hospital then tried an impromptu information desk dedicated solely to Cantor Fitzgerald. At every stop, volunteers gave the same head shakes. By the following day, people were finding their way back into the city. As relatives converged at John's apartment, his sister Tara organized search parties. On hundreds of handouts, she had dutifully printed his name, age, height, weight, office location and identifying marks, “shamrock tattoo left back hip.” His face peered at me from those pages as we drove around the city. His was just one of thousands of others looking out from phone poles, bulletin boards, and impromptu public shrines. I saw some of those faces so many times that I began to know them too. Within days the hospital information centers had consolidated at Pier 94, off of the Hudson River in Hell’s Kitchen, where families papered the walls with yet more photos of the missing, too many families missing too many people, but the headshakes were the same. Crowds lit candles and tried to pray their loved ones back to life. The acrid smell of burning plastic and jet fuel hung over lower Manhattan. Elegantly dressed women covered their faces with newly purchased masks as they walked to work. My chest felt raw and heavy from inhaling the smoke. The following Monday, markets reopened, and I took the train to my new Morgan Stanley midtown office. As the subway crossed the Manhattan Bridge above the East River, passengers stood and looked toward where the World Trade Center had been. I searched the familiar buildings, mentally placing where my office used to be, a black cloud of smoke hanging above it. The office in Rockefeller Center was crammed with newly displaced employees. Bernie wasn't among them; I heard he'd been reassigned. Paul was there, and Helen, the people I'd felt my way down the stairs beside, now folded back into the ordinary business of the day. Stepping onto the cubicle-filled floor, I saw Bob. He grinned and opened his arms wide. I ran to him, and we hugged each other, fighting back tears of gratitude. New York City has a default frequency: frenetic, unstoppable, indifferent. That week the pulse was lost. Ambulances, fire trucks, and bulldozers crisscrossed the city, sounding their sirens. Taxi drivers were reluctant to speed. Pedestrians hesitated to step off the curb, as if in doing so they would hamper the rescue effort. We couldn’t yet admit that there was no one left to rescue but ourselves. At a service for John, and others from his hometown who were missing, I cried for the first time. And the tears, once summoned, came like a torrent. Protected by the walls of the church, I thought of John making a dash across an office floor similar to my own, opening the door to the stairwell but finding no exit. I imagined the people that I had passed on my way down who didn't return. As grief knows no strict boundaries, I also cried in penance for my own good fortune, I sobbed for my father whose voice was with me as I fled, despite his death 18 months earlier. The grief kept digging, worming its way through every loss and heartache I had ever suffered, throwing up heaving sobs in its wake. Soon enough the services – which had been carefully orchestrated to leave open the possibility of someone's return – were replaced by the funerals. John's parents filled out police reports and swabbed their mouths to collect DNA samples in hopes of matching them with some fragment found in the rubble. Then, after days of hoping beyond hope, they too began to arrange a memorial service. Instead of a casket, they placed a posterboard with photographs of John in front of the altar. Twenty-five years later, I do have scars; they are just hidden and unpredictable. My body is still marked by what my mind can't recall. The day itself comes back to me silent. I don't remember what noise the plane made as it struck a few floors above me. Still, the sound of metal rattling and scraping lifts goosebumps from my arms. People fell onto the plaza that morning, close enough that the police rushed us past. I remember none of it, yet in my dreams the jumpers visit me in droves, beckoning me to join them. Every time I tell this story my heart marks an allegro beat, as if running from danger. My cousin's death remains a wound in my family, one that's been bandaged over and salved, but never quite closed. Every September 11th, while they were still able, John's parents and siblings would make a pilgrimage to the World Trade Center, joined by other families who carry the same loss, called to grieve on a public stage. I kept my own vigil. In the early years, I organized reunions at the Blarney Stone, the bar where we had watched our tower fall. Helen and Bob came faithfully. But the reunions thinned as the years passed, and eventually I marked the day alone. For years I lived in Jersey City, across the Hudson River from where the towers stood. Each anniversary, after dark, two columns of blue light rise, echoing Tower 1 and Tower 2. Some evenings I would sit alone at the water's edge, the beams steady on the far shore, the Statue of Liberty to my right and the river between us. A quarter century is long enough to know that my survival wasn't earned or even deserved. I was in Joe's office by accident. My floor happened to sit just below where the plane hit. Bob and I were both guessing about when, or if, we should leave. Joe got out before any of us, and the dust still found him; he died two years ago of multiple myeloma, more than two decades late. A second chance handed out at random risks being squandered, and I remain desperate to honor that gift. The attack was designed to make us frightened, turned inward, suspicious of the stranger at the door. But I had just witnessed countless strangers saving strangers, so I spent the weeks after looking for small ways to hold that door open, eventually helping to start an organization that supports newly resettled refugees. When one family arrived in the dead of winter in flip-flops and t-shirts, I put out word for donations and was quickly buried in coats and boots. I also changed the way I approached my work. That morning, a year and a half into my career, I was still learning to tell a stock from a bond. Over the years I came to know the markets deeply, but eventually the numbers stopped being the point. More than once I uprooted my life and family to get closer to the people behind those numbers, the parents sending children to college, the workers hoping to retire without fear. I can't say whether any of it tallies to “enough,” but I keep at it. I used to do the grim arithmetic and conclude the universe would've lost less had 9/11 claimed me instead of John. He had a wife and two young children; I was single, easily the more expendable one. But the arithmetic didn't hold. In the years since John died, I fell in love, married, and had a son and two daughters. Every morning, my husband makes me coffee. Most nights, we manage dinner together, one kid cooking, another setting the table, a third stuck with the dishes. We trade stories from our day, ban talk of homework, make fun of each other, argue over what to watch on movie night. It is the kind of day John should have had, too. Ordinary yet everything. The opinions expressed in this commentary are those of the author and may not necessarily reflect those held by Kestra Advisor Services Holdings C, Inc., d/b/a Kestra Holdings, and its subsidiaries, including, but not limited to, Kestra Advisory Services, LLC, Kestra Investment Services, LLC, Kestra Private Wealth Services, and Bluespring Wealth Partners, LLC. The material is for informational purposes only. It represents an assessment of the market environment at a specific point in time and is not intended to be a forecast of future events, or a guarantee of future results. It is not guaranteed by any entity for accuracy, does not purport to be complete and is not intended to be used as a primary basis for investment decisions. It should also not be construed as advice meeting the particular investment needs of any investor. Neither the information presented nor any opinion expressed constitutes a solicitation for the purchase or sale of any security. This material was created to provide accurate and reliable information on the subjects covered but should not be regarded as a complete analysis of these subjects. It is not intended to provide specific legal, tax or other professional advice. The services of an appropriate professional should be sought regarding your individual situation. Kestra Advisor Services Holdings C, Inc., d/b/a Kestra Holdings, and its subsidiaries, including, but not limited to, Kestra Advisory Services, LLC, Kestra Investment Services, LLC, Kestra Private Wealth Services, and Bluespring Wealth Partners, LLC, do not offer tax or legal advice. |
Markets in a Minute - 72 Floors Down: Escaping the South Tower on September 11, 2001
September 08, 2026